Simply no. We work with schools to repurpose old uniforms.  We recommend that you send useable clothing which is in very good condition to the Emirates Red Crescent.  Many of our beneficiaries go to their warehouse to find things that fit them.  

We use machine made Sadu material, not handmade traditional Sadu. We incorporate it with repurposed materials when possible in our uniform project.  Much of it likely not organic. However, buying a recycled product that requires little to no processing preserves more of our natural resources than buying new, organic materials and reduces waste. We call that a win!

Yes! There are certain fabric requirements which will will discuss with you. We love making custom designs and products.

If your product has any defects at any time we will replace it free of charge. If you want to exchange your product for any other reason (different size, different design) within 1 year from date of purchase we will replace it free of charge, as long as the product is unused. If you wish to return your product for any reason within 1 year from date of purchase we will refund you for the product minus any shipping fees.  ​To exchange or return, please email admin@lotus retal.com with your order number and we’ll provide further instruction.

The Original Tote Bag is made with 100% canvas and Sadu.  Therefore it must be pressed after it is machine washed. 

All other products can be machine washed. They can be tumbled dry on low heat and should be laid flat to dry. If ironing is needed, iron the polyester setting with steam. Do not use bleach on our products.

We launder all rescued materials with eco-friendly laundry soap using high heat for both washing and drying. The >30 minutes of high heat on the dryer cycle serves to kill most germs and other unmentionables. This also helps to pre-shrink some fabrics so the products stand up to machine washing at home.